How do I start saving in Digi Gold?
Create an account in the Suba Nagai Maaligai app or customer portal, then choose an available scheme. The published terms list a minimum initial deposit of ₹100. Scheme options and eligibility are shown in your account.
How is my gold accumulation calculated?
Your deposit is converted using the live gold rate at the time that payment is made. The applicable rate and resulting accumulation are recorded with the transaction.
Can I close a scheme before it matures?
Early closure depends on the scheme. Some schemes have a lock-in period, and bonuses or other benefits may be reduced or forfeited. Check the scheme details in your account or contact support before making a request.
How do I redeem a matured scheme?
Visit the branch where the account was opened within the redemption window shown on your scheme, and bring your account details and valid photo identification. The scheme page shows its maturity and redemption information.
What happens if I request account deletion while a scheme is open?
All scheme accounts must be closed before your customer account can be deleted. Contact support to review the options available for any open scheme. Read the account deletion steps.
How long does an approved refund or settlement take?
For an approved early-closure or refund request, the Terms and Conditions state that funds are credited to the verified bank account or original payment source within 5 to 10 working days.
How can I contact support?
Call +91 99522 37635 or email admin@subaavsrsjewellers.com.